Privacy Policy

Effective Date: April 4, 2026  |  Last Updated: April 4, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are a food service business operating in the United States, committed to protecting the privacy and personal information of every individual who interacts with our website, mobile platforms, and in-person services. This Privacy Policy has been drafted in compliance with applicable United States federal and state privacy laws, including the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other relevant consumer protection regulations.

Throughout this Privacy Policy, the terms "Dewey's Pizza," "we," "us," and "our" refer to the business entity operating under that name. The term "you" or "your" refers to any individual who accesses, browses, or uses our website located at pizza-deweys.rest or who engages with our food services in any capacity.

We take your privacy seriously. Our goal is to be transparent about the data we collect, why we collect it, how we use it, and what rights you have over your own information. If you have any questions or concerns about this policy, please do not hesitate to contact us using the details provided at the end of this document.

2. Contact Information

For all privacy-related inquiries, requests, or complaints, you may contact us through the following channels:

We are committed to responding to all privacy-related requests within a reasonable timeframe, and no later than 45 days of receipt, unless an extension is warranted and communicated to you in advance.

3. Information We Collect

We collect various categories of information depending on how you interact with Dewey's Pizza. This includes information you provide directly to us, information collected automatically through technology, and information obtained from third-party sources.

3.1 Personal Information You Provide Directly

When you use our website, create an account, place an order, make a reservation, subscribe to our newsletter, or contact us directly, we may collect the following personal information:

• Identity Information: Full name, username or display name.
• Contact Information: Email address, phone number, mailing or delivery address.
• Account Credentials: Username and encrypted password for registered accounts.
• Order and Transaction Information: Details of food items ordered, delivery preferences, special dietary requests or notes, and order history.
• Payment Information: Credit or debit card details, billing address, and other payment-related information. Note: We do not store full payment card numbers directly. Payment processing is handled through secure, PCI-DSS compliant third-party processors.
• Communication Records: Any messages, emails, or other correspondence you send to us, including customer support inquiries, feedback, and reviews.
• Marketing Preferences: Your preferences regarding receiving promotional communications from us.

3.2 Information Collected Automatically

When you visit our website or use our digital platforms, we automatically collect certain technical and usage information through cookies, web beacons, pixels, and similar technologies, including:

• Device Information: Type of device used (desktop, mobile, tablet), operating system and version, browser type and version, screen resolution, and device identifiers.
• Log Data: IP address, date and time of your visit, pages viewed, time spent on each page, links clicked, and referring URLs.
• Location Data: General geographic location inferred from your IP address. We may also collect more precise location data with your explicit consent to facilitate delivery services.
• Usage Data: Information about how you navigate and use our website, including search queries, menu items browsed, cart contents, and checkout behavior.
• Cookie and Tracking Data: Information collected through cookies and similar tracking technologies, as further described in Section 8 of this policy.

3.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you interact with our social media pages or log in using a social media account, we may receive profile information such as your name, profile picture, and email address.
• Delivery Partners and Aggregators: If you place an order through third-party food delivery platforms, we may receive relevant order details.
• Analytics Providers: Aggregated and anonymized analytics data from service providers who help us understand how our website is used.
• Advertising Partners: Information about your interactions with our advertising campaigns on third-party platforms.

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for a variety of legitimate business purposes. We are committed to using your data only in ways that are consistent with your reasonable expectations and applicable law.

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, whether for delivery, pickup, or dine-in.
• Creating and managing your user account on our website.
• Processing payments securely and preventing fraudulent transactions.
• Communicating order confirmations, updates, and delivery status notifications.
• Facilitating customer support and responding to your inquiries or complaints.
• Managing reservations or table bookings where applicable.

4.2 Improving and Personalizing Our Services

• Analyzing usage patterns and preferences to improve our menu offerings, website functionality, and overall customer experience.
• Personalizing content and recommendations based on your order history and preferences.
• Conducting internal research and analytics to understand customer behavior and trends.
• Testing new features, promotions, and website improvements.

4.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, special offers, and discount notifications, if you have opted in to receive them.
• Displaying targeted advertisements on our website and third-party platforms based on your interests and interactions.
• Conducting surveys, contests, or loyalty program communications.

You have the right to opt out of marketing communications at any time. Every marketing email we send includes an unsubscribe link, or you may contact us directly at [email protected] to be removed from our mailing list.

4.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations.
• Detecting, preventing, and investigating fraudulent or illegal activity.
• Enforcing our Terms of Service and other legal agreements.
• Responding to legal process, court orders, or governmental inquiries.
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public.

5. Legal Basis for Processing Your Information

As a business operating in the United States, our data processing activities are governed by applicable federal and state laws. We process your personal information under the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill your orders and provide the services you have requested.
• Legitimate Business Interests: We process certain data to improve our services, prevent fraud, and maintain the security of our platforms, provided such interests do not override your fundamental rights.
• Your Consent: For marketing communications and non-essential cookies, we rely on your freely given, informed consent, which you may withdraw at any time.
• Legal Compliance: Processing necessary to meet our obligations under applicable law, such as tax record-keeping requirements.

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we do share your information with trusted partners and service providers in the following circumstances:

6.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf, including:

• Payment Processors: To securely handle payment card transactions.
• Delivery Partners: To fulfill delivery orders placed through our website.
• Website Hosting and Cloud Services: To host and maintain our website and digital infrastructure.
• Analytics Providers: Such as Google Analytics, to help us understand website usage and performance.
• Email Marketing Platforms: To manage and send promotional communications.
• Customer Support Tools: To manage and respond to customer inquiries efficiently.

All service providers are contractually obligated to handle your personal information in a secure and confidential manner and may only use your data to perform services on our behalf, not for their own purposes.

6.2 Legal and Regulatory Disclosures

We may disclose your personal information if required to do so by law or in response to valid legal requests, including:

• Compliance with subpoenas, court orders, or other legal processes.
• Responding to requests from government or law enforcement agencies.
• Protecting the rights and safety of our customers and business.
• Investigating potential violations of our Terms of Service.

6.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, sale of assets, or other business reorganization, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and if it results in a material change to how your data is handled.

6.4 With Your Consent

We may share your information with additional third parties when you have explicitly consented to such sharing. You may withdraw your consent at any time by contacting us at [email protected].

7. Data Security

Dewey's Pizza takes the security of your personal information very seriously. We implement a comprehensive set of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

7.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Secure Payment Processing: Payment card data is processed through PCI-DSS compliant payment gateways. We do not store raw card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions.
• Firewalls and Intrusion Detection: Our servers are protected by firewalls and monitoring systems designed to detect and prevent unauthorized access.
• Data Encryption at Rest: Sensitive stored data is encrypted to protect it in the event of unauthorized access to our systems.

7.2 Administrative and Organizational Measures

• Regular staff training on privacy and data security best practices.
• Internal policies governing the appropriate use and handling of personal information.
• Vendor due diligence processes to ensure third-party service providers meet our security standards.
• Periodic reviews and audits of our data handling practices.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant content and advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work efficiently and to provide reporting information to website owners. Cookies can be "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a longer period.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function, enabling you to browse and use features such as the shopping cart and order forms.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.
• Functionality Cookies: Allow the website to remember your preferences, such as your location, language, or previously viewed items.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

8.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy.

9. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Once your data is no longer needed for the purposes described above, we will securely delete or anonymize it in accordance with our internal data retention and destruction procedures.

10. Your Privacy Rights

Depending on your location and applicable law, you may have a number of rights regarding the personal information we hold about you. We are committed to honoring these rights in a timely and transparent manner.

10.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collection, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. As stated above, we do not sell personal information in the traditional sense.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may have the right to limit our use of sensitive personal information to permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not be denied services, charged different prices, or provided a different level of quality for exercising your rights under the CCPA/CPRA.

10.2 General Privacy Rights (All Users)

Regardless of your state of residence, we respect the following rights for all users:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time.

10.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected] (with the subject line "Privacy Rights Request")
• Website: pizza-deweys.rest

We will verify your identity before processing your request to protect your privacy and security. You may be asked to provide certain information to confirm your identity. We will respond to verified requests within 45 days. If additional time is needed, we will inform you of the extension within the initial 45-day period. You may designate an authorized agent to submit a request on your behalf, provided appropriate verification is completed.

11. Children's Privacy

Dewey's Pizza does not knowingly solicit, collect, or retain personal information from minors under the age of 18. Our website, ordering system, and marketing communications are directed exclusively at adults. If you are under 18 years of age, please do not provide any personal information through our website or services.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without appropriate parental consent, we will take immediate steps to delete that information from our records. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we may investigate and take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly engage in the collection, use, or disclosure of personal information of children under 13 years of age. If you believe we have violated these obligations, please contact us or file a complaint with the Federal Trade Commission (FTC) at www.ftc.gov.

12. International Data Transfers

Dewey's Pizza is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers may operate in other countries, which may mean that your personal information is transferred to and processed in countries outside of the United States.

Where personal data is transferred to countries outside the United States, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information and that any such transfers comply with applicable data protection laws. These safeguards may include:

• Contractual data processing agreements with third-party service providers.
• Ensuring that service providers implement appropriate technical and organizational security measures.
• Using only reputable, established providers with strong data privacy track records.

By using our website and services, you acknowledge and consent to the potential transfer of your personal information to countries outside your country of residence, including the United States, where privacy laws may differ from those in your jurisdiction.

13. Third-Party Links and Websites

Our website may contain links to third-party websites, applications, or services, including food delivery platforms, social media pages, and payment processors. This Privacy Policy applies solely to our website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any external sites you visit.

The inclusion of a link to a third-party website does not imply our endorsement of that website or its privacy practices.

14. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently alter its data collection practices in response to DNT signals. However, you may manage your preferences through our cookie settings and by opting out of targeted advertising as described in this policy.

15. California Shine the Light Law

California Civil Code Section 1798.83, also known as the "Shine the Light" law, permits California residents to request information about how businesses disclose certain categories of personal information to third parties for their direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected]. You may submit one such request per calendar year.

16. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority.

16.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) oversees consumer protection and enforces laws relating to unfair or deceptive business practices, including data privacy violations, under the FTC Act. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

16.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

16.3 State Attorney General Offices

You may also file a complaint with the Attorney General's office in your state if you believe your consumer privacy rights have been violated. Contact information for state Attorney General offices can typically be found on your state government's official website.

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website notifying users of the change.
• Where required by law or where deemed appropriate, notify you directly by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of changes constitutes your acknowledgment of those changes.

18. Specific Disclosures for Food Service Operations

As a food service business, Dewey's Pizza may collect and use additional categories of information relevant to our industry:

18.1 Dietary and Allergen Information

When you communicate dietary restrictions, allergies, or special food preparation requests to us, we treat this information with the utmost care. This data is used exclusively to fulfill your order safely and is not used for marketing purposes without your explicit consent. We may retain records of allergen requests for safety compliance purposes.

18.2 Loyalty and Rewards Programs

If we offer a loyalty or rewards program, we will collect information about your participation, including points earned and redeemed, and purchase history. This information is used to manage your rewards account and provide personalized offers.

18.3 Online Ordering and Delivery Data

We collect delivery address information for the purpose of fulfilling your food orders. This data is shared with our delivery partners solely for the purpose of completing your delivery. We retain delivery address history in your account to make future ordering more convenient, and you may update or delete saved addresses at any time through your account settings.

19. Summary of Key Points

20. Contact Us About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are dedicated to addressing all privacy-related inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on April 4, 2026. Dewey's Pizza is committed to maintaining the highest standards of data privacy and security for all of our valued customers.